Last Updated: July 13, 2026
When you submit a reservation request through our website, we collect personal information necessary to process your vehicle rental inquiry. This includes your full name, email address, selected vehicle category, and any additional requirements you specify in your message.
We also collect technical information through your use of our website, including IP address, browser type, device information, and pages visited. This data helps us maintain website functionality and improve user experience.
Personal information submitted through reservation forms is used exclusively to process your rental inquiry and communicate availability confirmation. We use your email address to send booking confirmations and respond to your specific requirements.
Technical data collected during website browsing helps us identify technical issues, optimise website performance, and understand which sections of our site are most useful to visitors.
All personal information you provide is stored securely on protected servers located within the United Kingdom. We implement appropriate technical and organisational measures to prevent unauthorised access, disclosure, or loss of your data.
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, typically for the duration of your rental period plus seven years for accounting and legal compliance purposes.
We do not sell, trade, or transfer your personal information to external parties. Your data may be shared with service providers who assist us in operating our website or conducting our business, provided these parties agree to keep information confidential.
We may disclose your information when required by law or to protect our rights, property, or safety, or that of our clients or others.
Under UK data protection legislation, you have the right to request access to personal information we hold about you, request correction of inaccurate data, request deletion of your data, object to processing, and request data portability.
To exercise any of these rights, please contact us at [email protected] with your request. We will respond within one month.
Our website uses essential cookies to maintain website functionality and remember your cookie consent preference. We do not use tracking or advertising cookies. For detailed information, please refer to our Cookies Policy.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. Continued use of our website after changes constitutes acceptance of the updated policy.
For questions or concerns regarding this Privacy Policy or our data practices, please contact us at [email protected] or write to us at 47 Colmore Row, Birmingham, B3 2BS, United Kingdom.